Since we have officially entered the holiday season, our warehouse is overloaded with the incoming packages and the service requests. By this, our service operation is showing a slight delay than usual.
It will approximately take 2-3 working days for us to register your package into our system after they arrives at our warehouse. Also, for the consolidation/ repackaging and other optional services, it will be done within 2-3 working days and you will be able to check the package status from “My packages” list.
We assure you that we are putting all our efforts on completing each and every requests. We kindly ask for your understandings for this matter.
Thank you so much and wish you a happy holiday!