We are trying to process general WE BUY AND SHIP requests within 24~36 business hours. Please kindly note that process might take longer(up to 1 week) if you requested quotation for items sold by individual seller on Bunjang or Jungonara, since communication is not possible in real time with the individual sellers (sometimes they do not respond to our inquiry at all).
If your buying request has not been accepted by supplier or individual seller, we will mark your order status as ‘Inactive’ and leave a reason which can be found by clicking the order number on WE BUY ORDERS.
If you have any questions, please feel free to contact out support team at [email protected] and we will further assist you.
Thank you very much.