What is your service fee?

Home   >   FAQs   >   What is your service fee?

We Buy and Ship

  • Payment processing fee (Credit card, debit card, Paypal): 8% of the item price, plus the domestic shipping cost (if applicable)
  • Handling fee: US$5 flat per order (up to 5 items from the same store/seller)


You Buy, We Ship

  • Consolidation / Repackage: US$3 per package (effective from 17th Oct, consolidation fee for envelopes is US$1 per envelope)
  • FREE storage period: 30 days from the date of receipt (When the free storage period exceeds, an additional storage fee of US$1 per package will be charged per package on a daily basis. The maximum storage period is 60 days, and Delivered reserves the right to dispose of packages exceeding the deadline)


Below are some value-added services we provide that do incur fees:

  • Returns: US$10 return handling fee per package (excluding prepaid return labels)
  • Contents verification: US$2 per package (if you need detailed verification or photos for the bulk items in the box, a service fee of US$3/10 min. will be charged)
  • Photo Request: US$2.00 per photo
  • Split Package: US$5 per package
  • Vacuum pack: US$5 per package
  • Disposal: US$5 per package


* We reserve the right to change our fee structure in the future. We may add premium, paid services as our business grows based on customer demand.

Join & Get $2 DK Points

Sign up today and get $2 off on your next international shipment!