We Buy and SHIP

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How to use

Do you need help buying Korean products and getting them delivered to you? Let us know what you need, and we will buy it for you. Use our all-inclusive service from personal shopping and consolidating to worldwide shipping. We can purchase from any online shop in Korea. This is the personal shopper service of Delivered Korea.

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Go to WE BUY ORDERS and submit your buying request by clicking NEW ORDERS button.

  1. Provide the store name and URL of product webpage.
  2. Provide the item description and details as well as quantity, option or size you want to purchase.
  3. You can attach the screenshot of product you would like to buy and leave additional information that will help us identify and purchase the exact item you are looking for. If you are not sure about anything, then please attach the screenshot of the webpage.
  4. Click ADD ITEM button to add another item to purchase in the same store.

*Important

  • Please provide the item information in English. 
  • Please specify an option of product you are going to buy if it has any.
  • Up to 5 items from the same store/seller can be added on the We BUY AND SHIP form.

1. If your order has been successfully completed, you will see the above pop-up.

2. Go to WE BUY ORDERS tab, and click the arrow to view the order details.

3. If there are any changes you wish to make, click the EDIT button. 

*Important

  • Once you submit your order, DELIVERED will update you with a order quotation, and your order status will change to PENDING.
  • Changing order details is not possible when your order status changes to ORDERED.

  1. If your order status is changed to PENDING, it means you can now pay for your order. Check the price of product(s) you requested us to purchase, domestic shipping fee(if any) and any service charges incurred to process your request.
  2. Click checkbox of the order you want to pay and click ADD TO CART button.

1. Click the checkbox for the product you want to make payment for, and then click the CHECKOUT button at the bottom. 

2. Payments can be made using a credit card, debit card, PayPal, and Delivered's balance. Please check if the payment amount is correct again and press OK.

Once your payment is received, DELIVERED will place your order if the product you requested is available at the time of processing your order. Your order will be processed within 12~24 business hours from the date your payment was completed. Once your order has been placed, your order status will be changed to ORDERED.

*Note

  • Purchasing and shipping to our Korean warehouse usually take 3-4 business days.
  • When your order arrives in our warehouse, you will receive an automated email that a package has been received to your Suite.

1. When your package status changes to RECEIVED, it means your order has arrived in your Suite. Go to MY PACKAGES and click the arrow below to view the order details.

2. Clicking on the checkbox for the item you wish to ship will activate the ADD TO CART button on the right. Click the button and press OK.

3. Select the shipping address you want to ship (add and change the shipping address is available at MY ACCOUNT SETTING) and select the desired delivery option. Then click the CHECKOUT button.

4. Payments can be made using a credit card, debit card, PayPal, and Delivered's balance. Please check if the payment amount is correct again and press OK.

Your delivery request completed successfully. Delivery period may vary depending on the destination country and the delivery option you have selected. You will receive a notification e-mail including tracking number when the package is shipped from our warehouse.

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