Due to ongoing outbreak of the COVID-19 and increasing volume of packages, we are currently experiencing heavy delays in buying, receiving, consolidation and shipping caused by labor shortage at the moment.
We apologize for the delays and would like to assure you that we are working hard to speed up the process as well as double our warehousing space to resolve delays. We are sorry for the inconvenience this may cause to you.
We appreciate for your cooperation patience on current situation. If you have concern or need immediate assistance, please contact our support team at firstname.lastname@example.org. Thank you very much.